Kitchen Nightmares

I love watching Gordon Ramsay’s Kitchen Nightmares. The formula for the show is simple. Poor Communication skills + bad business = failing restaurant. When things get bad enough, the restaurant contacts Gordon.  He storms in with a bit of yelling and honest communication about why things are going downhill.  Then he throws in a few lectures on passion, creativity, and simplicity. As long as the owners and kitchen staff have open-minds, you have a success.  These same issues happen in other businesses.  People can be stuck in routines, communication falls apart, passion dwindles, and uniqueness fades. Ultimately these things all hurt the culture in the workplace. When these problems happen in businesses and non-profits, you can feel it, but the daily work continues so people ignore it. I have been thinking lately: what would happen if Gordon walked into my office?  What would he notice?